View template: tiki-live_support_admin.tpl

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{title help="Live Support"}{tr}Live support system{/tr}{/title}

<div class="t_navbar mb-4">
    {button href='#' _onclick="javascript:window.open('tiki-live_support_console.php','','menubar=no,scrollbars=yes,resizable=yes,height=400,width=600');" class="btn btn-primary" _text="{tr}Open operator console{/tr}"}
    {button href='#' _onclick="javascript:window.open('tiki-live_support_client.php','','menubar=no,scrollbars=yes,resizable=yes,height=450,width=300');" class="btn btn-primary" _text="{tr}Open client window{/tr}"}
    {button href="?show_html" class="btn btn-primary" _text="{tr}Generate HTML{/tr}"}
    {button href="tiki-live_support_transcripts.php" class="btn btn-info" _type="link" _icon_name="file-text-o" _text="{tr}Transcripts{/tr}"}
</div>

{if $html}
    <b>Generated HTML code:</b><br>
    Copy-paste the following XHTML snippet in the pages where you want to provide live support.<br>
    <table>
    <tr>
        <td>
        <small>HTML code</small><br>
        <textarea rows="5" cols="60">{$html|escape}</textarea>
        </td>
        <td>
        <small>result</small><br>
        {$html}
        </td>
    </tr>
    </table>
{/if}
{if count($online_operators) > 0}
<h2>{tr}Online operators{/tr}</h2>
<div class="table-responsive">
<table class="table">
    <tr>
        <th style="text-align:center;">
        {tr}Operator{/tr}
        </th>
        <th colspan='2'>
        {tr}Stats{/tr}
        </th>
    </tr>
{cycle values='odd,even' print=false}
{section name=ix loop=$online_operators}
<tr>
        <td style="text-align:center;">
            {$online_operators[ix].user|avatarize}<br>
            <b>{$online_operators[ix].user|escape}</b>
        </td>
        <td>
            <table>
                <tr>
                    <td>{tr}Accepted requests:{/tr}</td>
                    <td>{$online_operators[ix].accepted_requests}</td>
                </tr>
                <tr>
                    <td>{tr}{$online_operators[ix].status}{/tr} {tr}since:{/tr}</td>
                    <td>{if $online_operators[ix].status_since ne "0"}{$online_operators[ix].status_since|tiki_short_datetime}{else}{tr}unknown{/tr}{/if}</td>
                </tr>
                <tr>
                    <td><a class="link" href="tiki-live_support_transcripts.php?filter_operator={$online_operators[ix].user|escape}">{tr}transcripts{/tr}</a></td>
                </tr>
            </table>
        </td>
        <td style="text-align:right;">
        {if $tiki_p_live_support_admin eq 'y'}
            <a href='tiki-live_support_admin.php?removeuser={$online_operators[ix].user|escape}'>{icon name='trash' alt="{tr}Del{/tr}" title="{tr}Del{/tr}"}</a>
            <form action="tiki-live_support_admin.php" method="post" >
                {ticket}
                <button type="submit" name="offline" value={$online_operators[ix].user|escape} class="tips btn btn-link btn-sm px-0 pt-0 pb-0">
                    {icon name="stop-watching" _menu_text='y' _menu_icon='y' alt="{tr}Refresh{/tr}"} {tr}offline{/tr}
                </button>
            </form>
        {else}
             
        {/if}
        </td>
    </tr>
{/section}
</table>
</div>
{/if}

{if count($offline_operators) > 0}
    <h2>{tr}Offline operators{/tr}</h2>
    {cycle values='odd,even' print=false}
    <div class="table-responsive">
        <table class="table">
            <tr>
                <th style="text-align:center;">
                {tr}Operator{/tr}
                </th>
                <th colspan='2'>
                {tr}Stats{/tr}
                </th>
            </tr>
            {section name=ix loop=$offline_operators}
                <tr>
                    <td style="text-align:center;">
                        {$offline_operators[ix].user|avatarize}<br>
                        <b>{$offline_operators[ix].user|escape}</b>
                    </td>
                    <td>
                        <table >
                            <tr>
                                <td>{tr}Accepted requests:{/tr}</td>
                                <td>{$offline_operators[ix].accepted_requests}</td>
                            </tr>
                            <tr>
                                <td>{tr}{$offline_operators[ix].status}{/tr} {tr}since:{/tr}</td>
                                <td>{if $offline_operators[ix].status_since ne "0"}{$offline_operators[ix].status_since|tiki_short_datetime}{else}{tr}unknown{/tr}{/if}</td>
                            </tr>
                        </table>
                    </td>
                    <td style="text-align:right;">
                        {if $tiki_p_live_support_admin eq 'y'}
                            <form action="tiki-live_support_admin.php" method="post">
                                {ticket}
                                <input type="hidden" name="removeuser" value="{$offline_operators[ix].user}">
                                <button type="submit" class="btn btn-link px-0 pt-0" title=":{tr}Delete{/tr}" onclick="confirmPopup()">
                                {icon name='trash' _menu_text='n' _menu_icon='y' alt="{tr}Delete{/tr}"}
                                </button>
                            </form>
                        {else}
                             
                        {/if}
                    </td>
                </tr>
            {/section}
        </table>
    </div>
{/if}

{if $tiki_p_live_support_admin eq 'y'}
    <h2>{tr}Add an operator to the system{/tr}</h2>
    <br>
    <form method="post" action="tiki-live_support_admin.php">
    {ticket}
        <div class="mb-3 row">
            <label class="col-sm-3 col-form-label">{tr}User{/tr}</label>
            <div class="col-sm-7">
                <select name="user" class="form-control">
                    {section name=ix loop=$users}
                        <option value="{$users[ix].user|escape}">{$users[ix].user|escape}</option>
                    {/section}
                </select>
                <div class="form-text">
                    {tr}Operators must be tiki users{/tr}
                </div>
            </div>
        </div>
        <div class="mb-3 row">
            <label class="col-sm-3 col-form-label"></label>
            <div class="col-sm-7">
                <input type="submit" class="btn btn-primary btn-sm" name="adduser" value="{tr}Set as Operator{/tr}">
            </div>
        </div>
    </form>
{/if}
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